Artificial Intelligence

 alt="Trip.com unveils AI travel assistant focused on personalization"  title="Trip.com unveils AI travel assistant focused on personalization"
News / Technology
Trip.com unveils AI travel assistant focused on personalization
By Web in Travel | July 25, 2023
By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More
 alt="Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation"  title="Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation"
From Our Partners / Technology
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
By Cathy Walsh - PhocusWire | July 25, 2023
This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of three key trends impacting travel: ChatGPT/AI travel assistants, fintech and the future of travel... Read More
 alt="Navigating economic downturns: The power of travel tech"  title="Navigating economic downturns: The power of travel tech"
From Our Partners / Technology
Navigating economic downturns: The power of travel tech
By Arden Agopyan - HotelRunner | July 24, 2023
The growth of the travel technology industry amidst economic uncertainties underscores its resilience and the pivotal role it plays in the broader economic landscape. Read More
 alt="Justt- Launch pitch at Phocuswright Europe 2023"  title="Justt- Launch pitch at Phocuswright Europe 2023"
Interview / Startups
Justt- Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 21, 2023
Justt combines industry expertise with machine learning to fight fraudulent chargebacks.   Read More
 alt="Tripadvisor integrates OpenAI for travel planning"  title="Tripadvisor integrates OpenAI for travel planning"
News / Technology
Tripadvisor integrates OpenAI for travel planning
By Mitra Sorrells | July 19, 2023
Tripadvisor's new tool leverages the platform's more than one billion user-generated reviews and opinions to generate personalized itineraries using OpenAI's technology.  Read More
 alt="Travel leaders talk about the innovations that excite them"  title="Travel leaders talk about the innovations that excite them"
News / Technology
Travel leaders talk about the innovations that excite them
By Derek Catron | July 18, 2023
Karen Bolda of Expedia, Ross Veitch of Wego Group and Philip Yan of Alibaba Fliggy spoke about the travel tech innovations they’re watching at Phocuswright Europe 2023.     Read More
 alt="AI Insights: Generative AI for corporate travel service and communications"  title="AI Insights: Generative AI for corporate travel service and communications"
News / Technology
AI Insights: Generative AI for corporate travel service and communications
By PhocusWire | July 18, 2023
Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More
 alt="Hotel experts on staffing issues, AI and “selling happiness”"  title="Hotel experts on staffing issues, AI and “selling happiness”"
News / Online
Hotel experts on staffing issues, AI and “selling happiness”
By Derek Catron | July 14, 2023
 Hyatt’s Javier Águila and Barceló Hotel Group’s Raúl González spoke on issues facing hospitality at Phocuswright Europe 2023.    Read More
 alt="AI Insights: Generative AI to manage short-term rentals"  title="AI Insights: Generative AI to manage short-term rentals"
News / Technology
AI Insights: Generative AI to manage short-term rentals
By PhocusWire | July 14, 2023
Hostfully co-founder and president David Jacoby answers our questions about how the company is working with generative artificial intelligence technology. Read More
 alt="Virgin Atlantic partners with Fetcherr on AI-driven pricing model"  title="Virgin Atlantic partners with Fetcherr on AI-driven pricing model"
News / Startups
Virgin Atlantic partners with Fetcherr on AI-driven pricing model
By Derek Catron | July 12, 2023
Virgin Atlantic is the first airline to adopt Fetcherr’s fully automated generative AI technology that can move pricing up or down based on predicted market variables.   Read More
 alt="How can travel harness ChatGPT - while limiting risks?"  title="How can travel harness ChatGPT - while limiting risks?"
Opinion / Technology
How can travel harness ChatGPT - while limiting risks?
By Rudy Daniello – Amadeus | July 11, 2023
Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey. Read More
 alt="Sojern expands travel marketing platform with acquisition of VenueLytics"  title="Sojern expands travel marketing platform with acquisition of VenueLytics"
News / Online
Sojern expands travel marketing platform with acquisition of VenueLytics
By Mitra Sorrells | July 11, 2023
VenueLytics provides guest experience and data analytics tools to improve guest satisfaction and loyalty, increase direct bookings and drive ancillary revenue. Read More
 alt="Sabre expands retailing capabilities for hotels"  title="Sabre expands retailing capabilities for hotels"
News / Distribution
Sabre expands retailing capabilities for hotels
By Mitra Sorrells | July 10, 2023
Sabre's acquisition of Techsembly is intended to help its hotel partners provide a comprehensive trip planning and shopping experience for guests. Read More
 alt="Expedia Group launches One Key unified rewards program"  title="Expedia Group launches One Key unified rewards program"
News / Online
Expedia Group launches One Key unified rewards program
By Derek Catron | July 7, 2023
Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers.   Read More
 alt="Business travel leaders cautious on generative AI, tout benefits"  title="Business travel leaders cautious on generative AI, tout benefits"
News / Technology
Business travel leaders cautious on generative AI, tout benefits
By Linda Fox | July 6, 2023
Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More