Service in collaboration with National Cancer Center Hospital East
~ Supporting patients' safe stay ~
Three check-in methods
Three check-in methods
Our system supports a smooth check-in experience regardless of patients' symptoms and condition. Alongside the option of face-to-face check in, we also have automated check-in machines for returning visitors who want to avoid physical and social contact, and wheelchair-accessible sitting check-in for those who need assistance.
Services for sudden changes in condition
Our AI cameras can detect accidents or unusual events in communal areas
In order for cancer patients to move around the hotel with peace of mind, AI cameras are installed throughout the hotel's corridors and other common areas. When abnormal behaviour such as doubling over or collapsing is detected, the cameras notify the care staff, who along with hotel staff, will hurry to the scene of the accident and also notify the National Cancer Centre Hospital East.
* Please note that the AI-based abnormal behaviour detection function does not guarantee 100% detection of the target's abnormal behaviour.
Toilets are fitted with call buttons.
Call buttons are installed in the guest rooms and toilets of the hotel. In the event of an emergency, care staff are notified and will hurry to the scene of emergency along with hotel staff.
You can contact care staff from your room at the touch of a button.
Telephones are placed on the rooms' bedside tables for those who are worried about a change of condition during the night. In the event of an emergency, the phone will connect to care staff at the touch of a button, who will then rush to the room together with hotel staff.
A full range of rentable equipment
A wide range of equipment is available with the aim of taking care of even the smallest of our guests' needs.
2F Lounge
24-hour resident care staff
Certified nurses, nursing assistants, and care workers are on duty at the hospital 24 hours a day to provide cancer patient care and respond quickly to any sudden change in a patient's condition.
Physical condition / meal management service using sensing devices
We rent sensing devices to patients, and with their consent, we utilize the vital data from these devices to provide services for patient health management, as well as meals suitable for the patient's condition. We also provide a proposed meal management service.
*Photograph is for illustrative purposes only.
Meals suitable for your individual physical health
We can prepare easy-to-eat dishes designed to suit your physical condition. (Reservations required)
Chopped meals: food served cut into 5 mm cubes
Soft vegetarian meals: served soft so it can be easily broken down with a spoon
Bite-sized meals: food served cut into 2 cm pieces
Meal Delivery AI Robot
We also offer a service where AI robots deliver restaurant take-out menus to guest rooms.
Appointment and treatment shuttle bus service
A shuttle bus between the hotel and hospital
Shuttle buses operate between the National Cancer Centre Hospital East and the hotel to reduce guests' burden of travel.
Facilities within the National Cancer Centre Hospital East
An extended outpatient area has been set up on the second floor of the hospital, offering the opportunity to discuss medical matters during your stay at the hotel.
Booking booths within the hospital
A dedicated hotel booking booth has been set up in the National Cancer Centre Hospital East. You can smoothly book accommodation for the date of your next medical examination.
- *The accommodation reservation must be entered by the user and not by the staff of the National Cancer Centre Hospital East, who are not responsible for the reservation process.
